To customize the tracking domain of your network, go to Company > Customize Application > Settings > Domain.
Before you update the custom tracking domain setting, you will need to update the DNS for the domain with the domain hosting provider. Add the CNAME* to your TUNE subdomain for your ad server.
* Example CNAME for tracking domain: NETWORKID.go2cloud.org
After DNS has been resolved for the custom tracking domain, specify the custom tracking domain in your application. Specifying the custom tracking domain before the DNS resolves will cause tracking links and conversion recording to stop working until the DNS update resolves.
Note: Changing your tracking domain from one custom tracking domain to another will cause any current partner tracking links and advertiser pixels that use the old custom tracking domain to not work. Only one custom tracking domain can be used at any given time.
If your TUNE account was created before January 1st, 2011, the CNAME needs to use the domain go2jump.org like NETWORKID.go2jump.org
Multiple Tracking Domains
Multiple tracking domains can be enabled. This feature allows you to set up offers to use one of these additional tracking domains or partners. First, follow the same steps as setting up a tracking domain outlined above so the DNS information is pointed to the TUNE platform. Once the DNS information is updated, you can add additional tracking domains. These will only be used when you specify a partner or offer to use one of them.
Like the default tracking domain, you can apply a Base Redirect URL to each tracking domain in your system. Just enter the redirect URL and save. This is an optional field for all custom domains in your system.
Custom SSL Certificate
If you have a custom tracking domain but no SSL certificate set up for it, HTTPS pixels will still use go2jump.org or go2cloud.org as the URL. This is because these default domains have valid SSL certificates set up for them.
If you want the conversion pixels to have your custom tracking domain, then you need to have us set up an SSL certificate for it. Having a custom SSL certificate is an additional charge. Contact your account manager to add this feature to your account.